Customer Testimonials
Fast and simple process. Wide variety of colors and cars.staff was very friendly to me.
Capistrano Valley Toyota was great! I took my 1995 Toyota Supra in for an ispection. They were very excited to work on the vehicle. It had several issues that were handled in a very timely and professional manner. I'm very happy with the result. I had the complete opposite experience at Wheel and Tire Connection in Irvine, and would never recomend them. I would, however, recomend Capistrano Valley Toyota!
Exceptional service!
Great efficient and friendly service!
Excellent service. Fast and easy Highly recommend this dealership. Very comfortable waiting area as well.
Mason was very patient and showed us that we actually got more value with a new vehicle over the used vehicle we came to see
Great service, nice people, professional sales team.
Good service and friendly staff.
THE DEALER COMPLETED AN OIL CHANGE AND CAR INSPECTION FASTER THAN I HAVE SEEN BEFORE. THAT INCLUDES DELIVERING THE CAR FOR DRIVE AWAY. THE PRICE WAS EXCELLENT. I WAS ABLE TO PAY ON LINE. THE INSPECTION REPORT WAS PROVIDED ON LINE.
Paul is amazing!!!!!!!!!!!
Paul was very communicative and transparent. Eddie was also helpful when I was picking my car back up. What I appreciate most is that Paul wasn’t pushy or tried to upsell me on anything. Super friendly and great service overall! Capo Toyota is NOT my nearest dealership but I go out of my way to go there because the service is always great.
Great service, nice people work there, very fast finish and your car is ready. Give you more extra information about your car. They are awesome.
they're all amazing at this dealership... I HIGHLY recommend. Very kind and so so nice
Pleasure to deal with. Would continue to do business in the future and deal with the ervice dept.
I had an amazing car-buying experience at Toyota! Samy and Sayeed provided excellent customer service and made the whole process smooth and enjoyable. I really appreciate their professionalism and help. Highly recommended!
I want to start by saying nobody even knows or told me to leave a review. Im doing this because they deserve recognition. Zero pressure and realistic. Bryan Castanares is such a kind caring and godly dude. He treated me like family and was nothing but honest which is the only sales tactic I accept. The smile of Toyota aka Fernando Ramirez, helped me test drive multiple trucks and told me straight up if they didn't know something and found out for me. I bought the exact year/ model Tacoma pro i wanted and im proud to say I ... Read More Google - Sep 11, 2026
I’m coming up on almost a year with my mom car and somehow never got around to writing this review! But as our car is about to turn one, I’m reminded all over again just how thankful I am for Austin and the amazing experience he gave us.
I honestly dreaded even stepping foot into a dealership because of the bad reputation dealerships can sometimes have, but Austin completely changed that experience for me. He made the entire process so smooth, easy, and genuinely enjoyable. I never felt pressured or uncomfortable, and he made what I expected to ... Read More Google - Sep 10, 2026
The staff are very professional very polite and very accommodating!
(Translated by Google) Excellent attention and service (Original) Excelente atención y servicio
Zander is extremely helpful, knowledgeable and friendly. It makes the process seamless and easy. Getting a complimentary ride also makes everything easier.
Rich in the service department at Capistrano Valley Toyota has earned my trust. He’s professional, thorough, and helpful. He even took the time to double-check my truck when I thought I heard a noise, which I really appreciated. Great service and peace of mind knowing my truck is in good hands with Rich!
Jesse, service advisor, always has the best attitude and goes out of his way to correctly diagnose my car.
Same day service appointment and meeting Scott Monge who was knowledgeable about my car and some Toyota vehicles I’m interested in for the future.
Service person Xavier was cordial and pleasant. Got me in and out promptly and was also a nice pleasant guy!
Gina, Cameron, and the entire Capistrano Valley Toyota team were exceptional! I had, by far, the best experience purchasing this vehicle. They went above and beyond to get me the exact 2027 Prius Nightshade in yellow that I wanted. My finance manager, Jason Thomas, was absolutely amazing to work with and made the entire process smooth and enjoyable. I’ve purchased many cars over the past 30 years, and I can confidently say this was the best car-buying experience I’ve ever had. I highly recommend Capistrano Valley Toyota and their incredible team!
Great service. Jesse is the best!
Knowledge service advisors, friendly shuttle drivers, comfortable waiting area, with free coffee and snacks. Well trained mechanics.
Great dealership experience. Especially from their sales staff, Tristen was the one who helped me and he was amazing.
Bill Ohlman was the best, Made purchasing this car so easy! I would highly recommend him.
The staff was very knowledgeable and made my purchase very easy and prompt. Austin and Tristan knew exactly what I was looking for. They made my purchase one of the best I’ve experienced at a dealership.
Appreciate dealing with Capistrano Toyota. I came in for service, I really appreciate the quick and professional service.
Service was fast, easy to make an appointment, and honest. Reasonably priced for a dealership.
Was a good experience. Easy service scheduling on phone, fast and professional write up, work completed quickly while I waited, close out and return of vehicle all well done. Thank you.
Excellent service, Eddie was fantastic!
Excellent service. First time customer here. Everything handle smooth fast with a smile
Said was my salesman, and I had a great experience working with him. He was professional, friendly, knowledgeable, and made the entire process easy from start to finish. He answered all of my questions and made sure I was comfortable with everything before I left. I highly recommend asking for Said if you are looking for a vehicle at Capistrano Valley Toyota. Great customer service and an excellent overall experience!
Very professional and a positive experience. I am very satisfied with the results.
I just picked up my 2026 Toyota Tacoma from Capistrano Valley Toyota, and I want to say something about what that experience was actually like, because it wasn't what most people expect from a dealership.
There's no pressure here. None. Honestly, you don't even feel like you're in a car dealership.
My salesperson, Austin Norton, was the reason this worked for me. It took me a few months to be ready, and not once did he push, rush, or try to move me into something before it was right. He stayed helpful the entire time, with zero ... Read More Google - Aug 17, 2026
I just picked up my 2026 Toyota Tacoma from Capistrano Valley Toyota, and I want to say something about what that experience was actually like, because it wasn't what most people expect from a dealership.
There's no pressure here. None. Honestly, you don't even feel like you're in a car dealership.
My salesperson, Austin Norton, was the reason this worked for me. It took me a few months to be ready, and not once did he push, rush, or try to move me into something before it was right. He stayed helpful the entire time, with zero ... Read More DealerRater - Aug 16, 2026
Bought a Camry through Said and had an exceptional experience. Full transparency and trust is in the air at this dealership!
Tristan Steward went above and beyond in an effort to find us a model that would work for my handicapped husband. He drove threes different vehicles to our home for us to try - (about six miles each way, each time). And met us at the dealership the next day to try yet another. We are still looking, unfortunately, but it's sure not Tristan's fault! Nor Toyota's nor Capo Valley Toyota's) And it was service with a big smile! We love the Toyota brand (I'm on my third Prius), and Capo Valley Toyota is our ... Read More DealerRater - Aug 15, 2026
Austin was incredible with helping me, so sweet and so patient and got me the exact car and deal I wanted
Very simple and easy service. The waiting room was great and my advisor was very helpful
I was taking a road trip and they did a quick review of my truck to make sure it was ready. Nice job.
Tundra engine replacement, Gus Rich is the man, took care of me and the service tech doing the replacement was amazing. Great job team CVT.
fast fair friendly professional work and nice waiting area I would recommend to a friend
Paul rules. Quick and easy service... appreciate the honestly and communication.
Great dealership! No pushy salesman, and they have some of the best deals! Love my BZ! Thanks Patrick!
Walked on the lot at 5:15pm. Test drove the vehicle right away and drove off the lot two hours later. Probably my best car buying experience ever at a dealer. No pressure sales and Patrick (salesman) was fantastic and chill. Saif, finance manager, was great! Friendly & down to earth. The sales manager (can’t remember his name) came by and introduced himself and told a story. Honestly it was the most pleasure experience I’ve had and it was quick. No haggling. No BS. 10/10 experience!
Great customer service, extremely friendly staff. Interior and waiting area super spacious and clean.
Quick stop for recall repair and oil change
Express oil change takes 60-90 minutes. Or more. Be prepared!
The team at Capistrano Valley Toyota was very helpful and made the car buying experience a pleasure. I would highly recommend them.
I can't say enough good things about Capistrano Valley Toyota! We picked up our reserved Rav4 this morning. The experience was super low key and low stress. The salesman we worked with, Fred, was so easy to work with. When we initially made the reservation, we expressed concern about dealership markups and add-ons - we had talked to a couple dealerships who told us that since we were after a desirable trim/color that the price would be jacked up or we would be forced to purchase "add-ons" like windshield replacement, a coating, a service agreement, etc. ... Read More Google - Aug 2, 2026
Excellent service from everyone and waiting area is clean and comfortable. I can work here while waiting for my car.
Fernando was very helpful and kind. The whole team did great by us for our last two car purchases.
Good customer service. My only complaint was the car wasn't washed. Perhaps the next time.
Was very busy day yet they finished my scheduled maintenance and recall within the estimated time. Also informed of a monthly deal on continued maintenance plan that I normally would not consider.
Service advisor Jesse is awesome to work with. He’s very friends and knowledgeable, I recommend getting your car serviced here.
They were extremely professional, kind, and understanding of my situation. And made the deal happen. I’m extremely happy. One of the best dealerships around!
Chris Pool was extremely helpful from the purchase of our new car to helping with some of the technical aspects! Staff there are very helpful & efficient We highly recommend Toyota of Capistrano Darrell & Terri
Scott Monge assisted me greatly and has been my service provider for many years. I appreciate him and would not switch to anyone else.
I was helped by Austin. Good guy. He helped me find a car that was right for me and helped a great deal through the whole process. Everyone I met was kind and helpful and they want do whatever it takes to make it work for you. Probably the least agonizing car dealership experience I've had.
This is not your typical dealersship. Capy Toyota truly values and provides an unmistakebly pleasurable experience for their clients!
Had a great conversation with Said his product knowledge was good. Time well spent
Paul,excellent customer service, time estimate accurate, car serviced well.
Gustavo at Capistrano Toyota is top notch. He is very thorough, only recommends what’s needed and never makes me feel pressured. He is a true 5 star advisor and is the reason I stay loyal to the dealership.
(Translated by Google) I like this place because I have received excellent service. Thank you very much to all the staff, starting with my service advisor, Jaqueline Arellano. (Original) Me gusta éste lugar porque me han dado un buen servicio, muchas gracias a todo el personal empezando por mi servive adviser Jaqueline Arellano.
Service was done well and quickly. Staff was nice. Quick and easy experience. We will be back.
It was a good experience. Paul was very helpful and took good care of me and my car
Excellent service by August, especially when tracking down maintenance plan from our Texas home. He was very personable and clear in communications. However, I feel a bit upsold on dealer maintenance services not required or recommended by Toyota. I should have done my own research prior to agreeing to additional services.
Underwriter friendly, personable and knowledgeable and patient. Location clean and tidy. Upon pickup, they stated each item of work performed. Very important!
I had an all-around great experience buying my Prius at this dealership. Everyone was honest and professional.
Great price for oil change. Quick and simple. Nice employees.
Best auto buying experience ever!
Good customer service!
Great place! Fantastic customer service. Very friendly
By far the easiest car purchase I've ever made. Found the car on the inventory finder at Toyota.com with full pricing, that connected me to the dealer. My sales rep Fred S. was very helpful and the whole process was straightforward. Most of the documents were handled online. When it came time to pick up the vehicle, I just showed up, handed them a check for the agreed-upon amount, a specialist showed me features of the car, and I drove away. No upsells, no nonsense.
Today I give a five stars for my review. The same as last year for my service. My service Appointment was handled by Paul Bojescu. Paul is always knowledgeable, pleasant, and courteous. But more than that, he is honest and always keeps his word. What you see is what you get, which is rare in today’s world. He’s an asset to the company. And if you are a future customer. And get to work with Paul at team Toyota, your experience will be excellent. P Campanella.
Very easy to deal with. Sales was no pressure, very cooperative, same with the closer.
We were 500 miles from home and this place helped us get a unique part on a weekend so we could get back home on time. Zander was the best!
Great to have my first service appointment with Capistrano Valley Toyota on my RAV4 Hybrid AWD. Issues were diagnosed and resolved and everything was covered under my vehicle service agreement.
5 Stars — Transparency and Ease of Doing Business Done Right
I recently purchased a Land Cruiser from Capistrano Valley Toyota and had an exceptional experience thanks to Bryan Castanares.
From day one, Bryan was all about transparency. He walked me through pricing, trade options, and financing without any gimmicks or hidden fees. Every question was answered clearly and I never felt pressured.
The ease of doing business here is unmatched. Paperwork was fast, the team was efficient, and they clearly respect your time. The dealership is well-run and the staff is professional, courteous, and customer-focused.
Bryan personally made sure the Land ... Read More DealerRater - Jun 27, 2026
Auto detailing after new car purchase takes way too long, horrible…sales were the beat!
In and out quickly.